Phone scam ‘spoofs’ locals caller ID – shows as Medical Alert Service


CentraCare recently learned of a phone scam in the St. Cloud area where callers are “spoofing” residents. Spoofing is when scammers change the phone number that shows up on your caller ID screen. These scammers are calling residents using “CentraCare Medical Alert Service.” Once connected, the caller does not identify themselves and begins to request information. The phone number on caller ID is not the phone number for CentraCare Medical Alert Service and is not affiliated with them.
“We want our community to know that these calls are not originating from CentraCare Medical Alert Service,” says Melissa Seward, Medical Alert Service Supervisor. “The safety and security of our subscribers and their information is of upmost importance to us.”
Melissa warns residents to be wary of callers asking for personal information. Protect yourself and your identity. If you are unsure about a call from Medical Alert Service, hang up and call the direct line at 320-255-5700.
“We have been serving Central Minnesota communities for over 35 years,” says Melissa. “We know people trust us and we want to keep that trust.”